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    We are committed to protecting and respecting the privacy of our customers and site visitors. This notice describes our privacy policy. By visiting our website, you are accepting the practices described in this policy.


    When you place an order, respond to a communication such as e-mail, or participate in another site feature, we collect the personal information you give us such as your name, mailing address, email address, phone number, and credit card information. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

    We use information that we collect about you or that you provide to us: to enhance your site experience; to process purchases and other transactions; to provide customer service and
    follow up on order questions and concerns; and to administer a promotion, survey or other site feature.

    With your permission, we may send you emails about our store, new products and other
    updates. If you would no longer like to receive promotion e-mail from us, please refer to Section 2 - CONSENT below.


    How do you get my consent?

    When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

    How do I withdraw my consent?

    If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@dovert.com or mailing us at:
    1101 Brickell Avenue
    South Tower 8th Floor
    Miami Florida US 33131


    We may disclose personal information that we collect or you provide as described in this
    privacy policy: to comply with applicable law; to enforce our Terms of Service; to our
    subsidiaries and affiliates; to contractors, service providers, and other third parties we use to support our business; to third parties to market their products or services to you if you have not opted out of these disclosures; to fulfill the purpose for which you provide it; for any other purpose disclosed by us when you provide the information. Data will be maintained for a five-year period and for continually extended five-year periods, unless permission to do so has been withdrawn.


    Our store is hosted on Shopify Inc. (Shopyify.com). Shopify provides Dovert with the online e-commerce platform that allows us to sell our products and services to you.
    Your data is stored through Shopify’s data storage, databases and the general Shopify
    application. They store your data on a secure server behind a firewall.


    If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

    We process payments through STRIPE or PayPal. If you choose PayPal the payment information that you provide will be collected and stored by PayPal subject to its privacy policy and terms of use. For more information, visit PayPal at www.paypal.com and Stripe at www.stripe.com.

    For more insight, you may also want to read Shopify’s Terms of Service:
    (https://www.shopify.com/legal/terms) or Privacy Statement


    In general, the third-party providers used by us will only collect, use and disclose your
    information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

    In particular, remember that certain providers may be located in or have facilities that are
    located a different jurisdiction than either you or us. So if you elect to proceed with a
    transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

    As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

    When you click on links on our store, they may direct you away from our site. We are not
    responsible for the privacy practices of other sites and encourage you to read their privacy statements.


    To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


    Cookies are text files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
    _session_id, unique token, sessional, Allows Shopify to store information about your session
    (referrer, landing page, etc).
    _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
    _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
    cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
    _secure_session_id, unique token, sessional
    storefront_digest, unique token, indefinite If the shop has a password, this is used to
    determine if the current visitor has access.

    We also use cookies and pixel tags from third-party partners such as Google and Facebook for marketing purposes. These cookies and tags provide information about your interaction with us on our Website and elsewhere on the Internet. This data is used to display promotional material to you on other sites you visit across the Internet. This collected data may also be shared with third parties such as social networking sites in order to show you targeted advertisements and other content that has been customized for you. While we believe the use of cookies and pixels allow us to provide you with a better shopping experience, Google, Facebook and many web browsers provide methods for you to opt-out of or adjust providing data via cookies and pixels:


    By using this site, you represent that you are at least the age of majority in your state or
    province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


    We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


    California law permits customers in California to request a notice from us providing certain
    information about what personal information we share with third parties for direct marketing purposes. Each customer may make a request by submitting the request in writing to:

    1101 Brickell Avenue
    South Tower 8th Floor
    Miami Florida US 33131


    If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@dovert.com or by mail at

    [Re: Privacy Compliance Officer]
    1101 Brickell Avenue
    South Tower 8th Floor
    Miami Florida US 33131